1. Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.​

2. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.​

3. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted.​

4. Sale Items

Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.​

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@woowbrick.shop and send your item to:​

WoowBrick
5-25 Eldon Way, Hockley,
SS5 4AD, United Kingdom​